Segment 1: How Hybrid Work Environments Effect Communication

This is the first video in our three-part interview series about hybrid work environments.

During Melissa Norris’s 16-minute interview with Michael Hoeppner, Communications expert and CEO of GK Training, they discuss ways in which we can improve our communication skills in a hybrid work environment.

We ask Michael questions like:

• When it comes to spoken communication, was there anything that actually improved during the pandemic?
• There is a great deal of stress around returning back to the office. How do you recommend approaching it?
• What is proximity bias and is it real?
• How do you contribute to the conversation in a powerful way while being remote while others are in person?
• What are the best practices for leading a meeting or call with both in person and remote participants?

As always, please feel free to reach out to any of our team members at Jamesbeck or to Michael at GK Training if you have any additional questions or concerns.

Segment 2: Navigating Relationships in a Hybrid Work Environment

We just published Segment 2 of our three-part interview series with our friend Michael Hoeppner, communications expert and CEO of GK Training. We hope you enjoy it and find this conversation useful!

During Melissa’s 11 minute video with Michael, they discuss how to navigate relationships in a hybrid environment. How do we take care of our clients and colleagues from home and in the office?

Some topics and questions we explore with Michael include:

• How do you manage the difference of opinions with senior leadership wanting people back in the office, while some employees want the hybrid work from home structure?
• How do you create a sales strategy that includes both in person and video?
• If you are going to be remote for what would have historically been in-person, how should you handle all the essentials of selling?

As always, please feel free to reach out to any of our team members at Jamesbeck or to Michael at GK Training if you have any additional questions or concerns. We would love to hear what you think about our content!

P.S. If you missed any (or all) of the first series, we’ve collected them in a playlist here. They’re a year old, but still 100% relevant to day-to-day communications in a hybrid environment.

The final segment of our 3 three-part video series with our friend Michael Hoeppner, communications expert and CEO of GK Training, is here!

During this twelve-minute video Michael and Melissa get into more detail on running and participating in hybrid meetings. We hope you have enjoyed these videos, and took away some key information.

Some topics and questions we explore with Michael include:

• When presenting, where should you look with a hybrid audience?
• How do you keep both audiences engaged?
• How can you ensure your remote audience stays attentive?
• Is the day of physical decks over? And if so, what is the best way to handle that when you’re in person?

Please let us know if you liked listening to these conversations. We also welcome any suggestions about future topics to explore or any feedback in general.